Refunds and Cancellations Policy 

Introduction:

 

Dressage Online is committed to giving you a safe and enjoyable online experience.  There are rare occasions where this may not happen for reasons beyond our control, such as a cessation of riding activity during a pandemic.

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Refunds and cancellations:

 

Once an entry is accepted, entry fees will not be refunded, other than where a class is cancelled due to events beyond our control.  In this instance we may offer affected entrants the opportunity to carry forward their entry to the next appropriate class; a voucher to be redeemed for a class of their choice of the same value or below; or a refund of entry fees.

 

Dressage Online may consider refunds in other, exceptional, circumstances.  Should you believe these apply to you please contact us using the details below.

 

Contact information:

 

Dressage Online welcomes your comments on this refunds and cancellations policy. Please contact us at dressageonline@gmail.com should you wish to discuss any comments you may have.

 

To contact us by post please write to Dressage Online, Ferndale House, North Lopham, Norfolk, United Kingdom. IP22 2NQ

 

Dressage Online Ltd. is registered in England and Wales No. 11038924.

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